Privacy Policy

Gill Estates LLC dba Fast Patch Drywall Company ("we," "us," or "our") operates fastpatchdrywallcompany.com (the "Site"). This Privacy Policy describes how we collect, use, and disclose information about visitors and customers.

1. Information We Collect

• Information you provide: name, phone, email, ZIP code, photos of damage, descriptions of work needed.
• Automatically collected: IP address, browser type, device, pages visited, time on page.
• Cookies: session cookies and analytics cookies. We do not use marketing cookies without your consent.

2. How We Use Your Information

• Provide quotes and complete drywall services.
• Communicate with you via SMS, email, or phone (with your consent).
• Improve our website, marketing, and operations.
• Comply with legal obligations.

3. SMS Consent (TCPA Compliance)

By texting (260) 236-6100 or providing your phone number on our website, you consent to receive automated and non-automated text messages from Fast Patch at the number provided. Consent is not a condition of any purchase. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help.

4. AI / Photo Evaluation

We use AI to evaluate the drywall damage photos you submit, so we can provide faster quotes. Your photos are stored securely and used only for quoting and service delivery. We do not sell, share, or use your photos for training AI models.

5. Third-Party Services

We share information with the following service providers, each governed by its own privacy policy:

• Jobber (CRM + scheduling + invoicing)
• Google (analytics + business profile reviews)
• Anthropic (AI photo evaluation + reply generation)
• Cloudflare (website hosting + photo storage)

6. Data Retention

Customer records: 7 years (financial compliance). Photos: 90 days for unconverted leads, retained as part of the customer file for active customers. Analytics data: 26 months.

7. Your Rights

Depending on your state, you may have rights including access, deletion, correction, and opt-out of sale (we do not sell). Email [email protected] to exercise these rights.

8. California Residents (CCPA/CPRA)

California residents have the right to know, delete, correct, and opt-out of the sale of personal information. We do not sell personal information.

9. Children

Our Site is not directed to children under 13. We do not knowingly collect information from children.

10. Contact Us

Gill Estates LLC dba Fast Patch Drywall Company
2505 3rd Ave, Seattle, WA 98121
[email protected] · Text (260) 236-6100 · Call (425) 200-5785

11. Changes to This Policy

We may update this Privacy Policy. The latest version is always posted at this URL.